Adult Toy Shop Reviews

13Sep/0910

Vibrator Warehouse Review

Overall Rating2.252.252.252.252.25
Price2.882.882.882.882.88
Selection2.882.882.882.882.88
Service2.432.432.432.432.43
Ease of Use2.712.712.712.712.71

vibrator-warehouseVibrator Warehouse is a newcomer to online adult toy sales, and they appear to still be a little green. Their website looks a little confusing with about 30 links in the bottom of the home page to "Classic Vibrator". Not sure why this is there.

They seem to have a few things to learn in the area of customer service, as well as web design. Although their home page states that they have 20 years of combined experience in customer service, this could mean they have 20 employees with 1 year of experience each, not very impressive. It shows in their 25% restocking fee for undelivered packages.

If Vibrator Warehouse wants to compete they have better make some improvements to their adult toy store.

Vibrator Warehouse (http://www.vibratorwarehouse.com)

Comments (10) Trackbacks (0)
  1. Nice store with lots of products and decent pricing. I may check these guys out soon. I like how pretty their store is! :)

    Overall Rating 33333Price 33333Selection 44444Service 33333Ease of Use 55555
  2. I ordered from this website and it is a rip off. I recieved nothing from them. I called the store and they said that my order was dropped off on the 24 of December. Told them I did not recieve it and they said that it was the delivery guys fault. So I waited for about a week still didn’t get anything. Called back and they said my order was under investigation. Then I called back and they said it was on its way that I should recieve it sometime this week Jan 18-22 and still I did not recieve anthing. I emailed them today and they say the same thing that I should have recieved it on the 24 of December.

    I really really do not recommened this site to anyone. I lost 30 dollars to this website. BUYERS BE WARE!!!!

    Overall Rating 11111Price 33333Selection 22222Service Not RatedEase of Use Not Rated
  3. Ordered some stuff for a party in two days next day air at a little after 9AM but the order still has not shipped the next day. called customer service and talked with Dawn. Because the order didnt ship yesterday I wanted to change the shipping to ground but they say that nothing can be changed even though the order has not shipped.
    Would not reccomend this site. Poor customer service.
    54.00 next day air wasted…

    Overall Rating 11111Price 44444Selection 33333Service 11111Ease of Use 11111
  4. I would like to know how I go about getting my site rated by the customers who use it. Can anyone help me? Thanks!

    Overall Rating Not RatedPrice Not RatedSelection Not RatedService Not RatedEase of Use Not Rated
  5. I’ve been very happy with the products and service I have received from VW. I am very surprised to read a negative review because customer service has always been very helpful to me. I would recommend

    Overall Rating 55555Price 44444Selection 44444Service 55555Ease of Use 55555
  6. VW is NOT a newcomer… In fact our company has been in business since 1998, making us one of the first online. The initial site review must have been done literally within a few days of a site update, because the duplicate info issue mentioned was present less than a week. And the comment about 20 employees with 1 year experience??? Really? Why not just say we might have 1000 employees with 1 week of experience each, because that is an equally absurd statement…
    Regarding the customer comments: If UPS makes a delivery error (it happens unfortunately), we promptly open a UPS investigation. UPS takes 7-10 days to complete an investigation. When investigation is complete, we of course take appropriate action to resolve any remaining issue, whether it be re-shipment, refund , etc.
    Orders typically ship on the next business day after submitted online and once an order is in progress, it can not be changed. Simply one of the side effects of running a fast moving, efficient operation. The benefits far outweigh the occasional drawback this may present.

    We of course understand being disgruntled if a package gets lost in transit, or being anxious to receive an order, but we are proud to say that 99.9% of our customers are very satisfied with the service and value we provide.

    Just had to put this out there, considering the misinformation in initial review.

    Thank You

    Overall Rating 55555Price 55555Selection 55555Service 55555Ease of Use 55555
  7. i ordered from here also .customer service sucks . i ordered on 10/28/12 this is 11/14/ and still have not recieved anything .. i always order things on line but i will never order anything from here again. i cant to talk to anyone NEVER return phone calls . i think this company is a scam.. DO NOT ORDER FROM THESE PEOPLE.. SAVE A HEADACE

    Overall Rating 11111Price 22222Selection 33333Service 11111Ease of Use 11111
  8. i too are going to open up a investgation .. im sure it wont be 99.9 percent satisfaction. PLEASE PLEASE DONT ORDER ANYTHING FROM THESE PEOPLE. THEY WONT RETURN PHONE CALLS .. WONT EVEN SEND WHAT YOU ORDER…

    Overall Rating 11111Price 11111Selection 11111Service 11111Ease of Use 11111
  9. Like others, I have not been responded to by email nor have they returned my calls. I wish i would have seen this before I placed an order now I am out over $100

    DO NOT ORDER FROM THIS COMPANY THEY ARE A SCAM

    Overall Rating 11111Price 11111Selection 11111Service 11111Ease of Use 11111
    • Dispute it threw your bank. I’m having the same problem. This company is a huge rip off.

      Overall Rating Not RatedPrice Not RatedSelection Not RatedService Not RatedEase of Use Not Rated

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